Our customer is the worldwide leader in the contact centre (new generation) & outsourcing industry, providing customized Omni-channel, digital transformation and customer experience solutions to leading brands in 74 countries with over 217.000 professionals.
To support their global continuous growth and to expand its market share in Spain, our Client is looking for an experienced
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With passion for modern technology and robust successful experience in hunting and closing new business opportunities in a multi-vertical environment. A savvy and articulate salesperson, that can produce profitable pipelines, work independently, design competitive & creative business solutions and represent our clients value proposition at C-Level.
As a seasoned Business Development Manager, you will work to improve the client’s market position in Spain, achieve financial growth by acquiring new logos or selling new solutions to existing clients within the existing portfolio.
You define strategic targets, build effective pipelines, identify and produce new business opportunities, design personalized & premium solutions, contractual negotiation, close business deals at C-level and maintain an extensive knowledge of current market conditions, future trends and “state of the art” technology.
As part of the regional Business Development Team “Spain”, you will report directly to the Business Development Director in the region and you will work closely with internal and international counterparts from business units such as; marketing, business intelligence, WFM, pricing, HR, recruitment, training operations and IT to achieve updated and competitive information. You will also help manage existing clients and ensure they are maintained satisfied and positive at all times. You will be required to call and email clients and often to deliver presentations of complex business solutions and services that meet today or/and predict the client’s future needs.
Business Development: A key part of this job, is to develop robust and effective Mid and Long term pipelines of new business coming in to the company. This requires a thorough knowledge of the market (specialization in a vertical) , the solutions/services the company can provide and detailed insight of the company’s competitors.
Closing Deals: A key part of this job, is to provide winning contact centre, outsourcing & CRM solutions with a primary focus on the Spanish National Market but be also be able to close global deals with top global International Spanish based customers–approximately 30 to 50% travel.
Goals:
• Support the Spanish sales team to engage business opportunities which will assist to achieve maximum profitability and growth in line with its vision and strategic objectives.
• Establish and implement accurate sales plans for successful delivery in accordance with client and internal expectations.
• Maximize competitive wins.
Main Duties:
• Working closely with internal & international counterparts
• Develop a sales business plan and yearly forecast aligned with overall company goals and objectives
• Developing a network of potential sales leads
• Creating and delivering presentations and proposals to prospects & existing business partners
• Leverage & Identification of key commercial levers.
• Negotiation of business deals & contracts with potential clients
• Orchestrating, attending and overseeing tours and site visits at the client’s sites in various locations.
• PMO from leads to Sales closure